FAQ

Can I see colour samples before making my final choice?

Yes. We have a showroom in Tullamarine displaying various engineered stone brands like Aurea Stone, Stone Ambassador, Caesarstone, Quantum Quartz, Silestone, and other major brands. Please contact us on 9338-8440 to arrange an appointment to visit our showroom, and ensure we are displaying what you are interested in.

Please note that we are not displaying natural stone like marble or granite. Natural stone should be inspected and selected directly from a natural stone supplier. Once you’ve selected your natural stone, we can quote your job based on your selected supplier & stone.

How long does it take to manufacture benchtops?

Generally, manufacture of stone benchtops takes 7 to 10 working days from site measure, and may sometimes vary depending on demand. We can let you know the manufacture and delivery times at the time of quoting.

How much time do you require on the day of installation?

Usually, for an average size kitchen, installation may take a couple of hours, and may sometimes take half a day or more depending on the size and complexity of the job.

Do you remove and reinstate my kitchen appliances?

No, you are required to arrange this yourself. Cooktops, sinks & all other appliances must be removed prior to stone benchtop installation.

Do you remove my old benchtop?

No, our quotation will be for the supply and installation of new benchtops only. However, in most cases we may be able to install new stone benchtops on top of your existing benchtops.

Will joins be necessary?

We will try to keep joins to an absolute minimum. We are highly skilled at joining and mixing glue colours to achieve the best joins possible. For an optimum result, consider the size of the slabs of your preferred stone when designing your kitchen & benchtops.

Can I place hot pots and bakeware directly onto my stone benchtops?

Engineered stone is heat resistant, however, like all stone material, it can be damaged by sudden and rapid temperature changes, which may cause thermal shock, discolouration or damage which can permanently damage the material.

Natural stone can withstand exposure to moderately hot temperatures without being damaged, but extreme temperature changes, whether prolonged, sudden direct contact with, or radiated heat from very hot pots can cause thermal shock, discolouration or damage which can permanently damage the material.

We do not recommend placing any hot kitchen wares (hot oven trays, pans, hot pots, electric frying pans etc.) directly from the hotplate or out of the oven directly onto the stone surface. We always recommend the use of a hot pad or trivet to place hot items on.

Cleaning my stone benchtops?

For every day routine cleaning we recommend wiping your bench top with warm soapy water (a pH neutral household liquid detergent, or a mild detergent) and a damp cloth.

For an occasional thorough clean use a non-abrasive cream cleanser mixed with warm soapy water. Gently wipe over the entire surface with your cleanser and then remove with a non-scratch cloth. Remove all cleaning product and to finish wipe down with a clean, dry cloth to restore the original shine. Never excessively scrub your benchtop as this can cause dulling of the surface.


Call us
today(03) 9338 8440

Our Brands

Aurea Stone
Caesarstone
Dekton
Essa Stone
Lithostone
Maximum
Neolith
Quatumsix Plus
RHF Stone
Silestone
Smartstone
Stone Ambassador
Stone Italiana
YDL Stone
Artedomus
CDK Stone
Corsi & Nicolai
G-Lux
Gladstones
Jordain Stone
SMG Stone
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